“Dear Becky, I wanted to tell you that meeting you at your hearing center was one of the best decisions I made in my life! I suffered with hearing loss as many people do my years. I knew I could not hear people, birds, crickets, music, television, important meetings at work and most of all the voices of my family. Sure, I knew that I needed hearing aids as my family constantly repeated instructions that I should have heard the first time. My hearing loss had become so bad that I finally made the decision to make an appointment with you to test my hearing. I had heard many good things about your clinic and knew your previous owner from our church.
You were very cordial and explained to me that if needed, I could try hearing aids for two weeks, risk and cost free. You tested my hearing that (to my surprise) was correctable with hearing aids. You reported to me that I had a loss of hearing in the higher frequencies. This came as no surprise; however, what I did not realize was that my hearing problem was so easily correctable with a new state-of-the-art Signia hearing aids. A short time later, I returned to your clinic to try out my new hearing aids. I was so surprised to find that from the first minute I wore them, the new sounds that I began to hear again. Your patience and persistence with getting ear molds comfortable was greatly appreciated by this guy with very sensitive ears!
Now, I can hear song birds (man, they’re loud!), crickets, friends, meetings, and most importantly, the voices of my family members. So much stress has been removed by not having to straining to hear. I’m really sorry I did not come to you sooner. That was a mistake that I hope others like me will not make. You helped me to rediscover a world of sound I had forgotten was all around me.
Finally, your service is outstanding in maintaining these hearing aids to the standard of first-day perfection and I appreciate the personal time you have spent with me to explain how this remarkable state of the art device functions. Your personal never-ending smiles and care during each of the visits is a very special part of the experience that is so rare today.
Becky, I encourage you to share this letter with anyone having hearing impairment by posting it on your website.
Thank you so much for giving me back my hearing!”
Mike H.