What We Do

We are trained to work with a variety of hearing aid styles from different manufacturers, and we regularly attend seminars and continuing education courses. This way, we stay up-to-date on the latest hearing technology and the best ways to serve our patients.

We offer the finest hearing care available featuring:

  • Audiologic Evaluation
  • Hearing Aid Evaluation and Dispensing
  • Hearing Aid Adjustment and Servicing
  • Custom Ear Protection
  • Assistive Listening Devices
  • Verification with Real Ear Measures
  • Cerumen (Wax) Management
  • Repair and Maintenance

In order to meet your individual needs, we may refer you for medical treatment or recommend hearing aids or other assistive listening devices, if necessary. We dispense a wide range of hearing technology, including the latest models to suit most every hearing loss, hearing need, lifestyle and budget. Hearing loss prevention and hearing protection are key components of our care. We are often in regular communication with family members because we understand how hearing loss impacts more than just the patient. Family is encouraged to accompany patients to appointments.

About Rural Audiology Services

Rural Audiology Services was started in 1985 by Dr. Gary Glascoe and his wife, Christine. They owned and grew the business for 16 years before selling it to Becky and Andy Franz in 2001, following Gary’s untimely death after a short battle with cancer.

In 2021, Becky and Andy celebrate 20 years of providing comprehensive hearing care services to the people of Waupaca and the surrounding communities. These services include hearing evaluations, hearing loss rehabilitation, education, and counseling. Our goal is to improve the lives of people with hearing loss through better hearing and exceptional hearing care services.

"If anyone has ears to hear, let them hear." Mark 4:23 Christ often highlighted the importance of hearing and listening. We want to help you hear ALL the important things in life whether with your family, at work, or in Church!

Let them hear sign

Seeing patients in a rural community has too many advantages to mention! Patients are so friendly and open. They often know each other and are quick to refer a friend. Often times, receptionists have known patients their whole lives! Even the ride to work has advantages—showing off beautiful Central Wisconsin landscape. I am truly blessed to have my practice here.

Award Winning

We are proud to announce that our audiologist, Becky Franz, has received her fourth Award for Continuing Education (ACE) from the American Speech-Language-Hearing Association. This award is given to those who continue to learn throughout their professional career and always strive to improve and maintain their current set of skills.

At Rural Audiology Services, we are dedicated to providing our patients with the best hearing healthcare possible. With a dedicated staff, we can stay up-to-date on the latest advancements in hearing technology and continue to offer you premier services.

Rural Audiology - Serving Waupaca and beyond
"If anyone has ears to hear, let them hear"

Your First Visit

Reception visit

What should I bring to my appointment?

Here is a list of what you will need when you visit our office.

  • Family member or loved one to assist in making decisions and discuss your hearing history
  • Referral from your primary care physician
  • Current insurance cards
  • Photo identification
  • Current list of medications including dosages
  • Medical records related to current condition
  • List of health conditions, surgeries and/or procedures
  • Payment for services, including co-payments if required
Reception visit

Financing Information

We accept the following insurances:

  • United Health Care
  • Network Health
  • Humana
  • Medicare
  • Medicaid/Forward
  • BC/BS

... and many more, check with your plan!

Credit Cards

We are happy to accept the following credit cards on balances over $100:

  • Mastercard
  • Visa
  • American Express
  • Discover
  • Care Credit

Helpful Links

We invite you to learn more about the world of hearing health and beyond via any of the following: